Six Training Myths You Need To Know
Your business is off the ground and you are able to pay on your business loans without your profit margin going into the red. What’s next on your agenda to keeping your company going? Training should be the answer to that question. Training is something that most small businesses don’t usually consider and that is because there are a few myths that go along with it that may be steering you in the wrong direction.Â
Training sessions tend to be tedious and boring but it really is an important part of any business. This is the department that takes care of updating you on the newest office policies, how to use a new computer program in conjunction with IT and even training new employees in their jobs. If you do it right, your training department could be a secret weapon you can unleash on your competitors. But before you can do that, we need to dispel some myths about training that you may have heard and may believe.Â
Myth #1: If I hire people who know their job, I don’t have to train them.
If you are a small business with only a few employees, you don’t need to train a quality employee. But as you grow and your daily operations change, training is going to be essential. You are going to have to admit that not everyone in your company will understand your practices, and in order to provide the best customer service possible your employees have to know how you want them treated.Â
Myth #2: My highly trained workers will go to my competitors.
So? Let them go. But you will probably find that if you put together a good, comprehensive training program for your business that your retention rate is going to go up. Training is actually considered a retention tool.Â
Myth #3: It’s too expensive.
Not when you consider training to be an investment in your company. Training your employees will reduce errors that can cost your thousands of dollars, it will help promote productivity, and your customers will remain loyal to you. They will be able to serve your customers the way they need to with the right training.Â
Myth #4: I’ll add training to my business later when I get a chance.
This really is a lame excuse. If you start thinking about how you are going to train your employees from the day your business doors open and develop a plan then you will be able to have a comprehensive program in place right off the bat. This is something that is going to pay off in the future, so investing in it now makes sense.Â
Myth #5: On the job training is enough.
No it is not. On the job training is great to train your employees how to use specific computer programs and the phone system. But when it comes to in depth training that prepares your employees for everything they are going to face in their new job, you really need to combine the training with on the job and classroom exercises. This will help them feel more at ease with the tasks they have been assigned and they will ease into the job much easier.Â
Myth #6: I use a mentoring program instead of a training program.
No, you use on the job training. A mentoring program is basically one employee teaching – or ‘mentoring’ – another in their job, and once the training is done the employee is left to sink or swim. This is when the old employee is paired up with the new employee and basically told to follow along. Unless your business is that repetitive, you need a good training program in place to help your employees.Â
Training can be done in a variety of different ways to make it interesting and appealing. You can use a combination of videos, PowerPoint presentations and audio tracks to help your employees learn everything they need to know about your business. Plus, your new employees may know of a few tricks of their own that they may want to share with you. Encourage open communications with your employees and utilize their talents to help expand your training program. If you do, your competitors won’t know what hit them.
Merchant Cash Advance TipsOctober 30, 2009
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